What is a Cancellation Policy?

In short – a cancellation policy determines whether or not the guest, or person who has paid for the accommodation; receives a full or partial refund in the event that they need to cancel their booking via our website at www.glampinginireland.com.

There are usually 3 options available to the guest once they have reserved the accommodation:

• cancellations allowed – once you have reserved the accommodation, you have entered into a contract with the accommodation provider, and they will allow cancellations right up until the day before your stay. If you cancel, a full refund will be given.
• no cancellations allowed – once you have reserved the accommodation, you have entered into a contract with the accommodation provider, and they do not allow cancellations. If you cancel, a refund will not be given,
• cancellations allowed with terms applied  – once you have reserved the accommodation, you have entered into a contract with the accommodation provider, and they allow cancellations but with terms applied; ie, if you cancel within 7 days of your visit, you will receive a refund minus 10%, if you cancel within 48 hours of your stay, you will receive a refund minus 25%. If you cancel within 24 hours of your stay, a refund will not be given (these are just examples).

1: Why Do We Have a Cancellation Policy?

In short – a cancellation policy gives the accommodation provider protection, by holding the person who reserved the accommodation accountable in the event they need to cancel the booking for whatever reason. 

Sometimes cancelling is inevitable, and many accommodation providers understand this, but they need to protect their bookings, it is a business. By being transparent and making you aware of the cancellation policy that the accommodation provider has in place, it gives you the choice of deciding for or against booking with the individual accommodation provider.

2: Who Do I Contact If I Need To Cancel My Booking?

In short – the accommodation provider with whom you have the accommodation reserved.

Glamping in Ireland is a Booking Agent acting on behalf of the Customer (You). Any booking made by the Customer (You), whether through Glamping in Ireland or otherwise, shall be deemed an offer by the Customer (You) to purchase the services offered by Accommodation Providers.

Glamping in Ireland only facilitates this arrangement between the Customer (You), and the Accommodation Provider. Glamping in Ireland receives no commission for this arrangement.

As a Booking Agent, Glamping in Ireland cannot, and will not; be held responsible for the actions of the customer (you), or accommodation provider, or any consequences resulting there from. Any cancellations must be directed to the Accommodation Provider direct. 

3: Can I Cancel My Listing With Glamping in Ireland?

In short – cancelling your Listing with Glamping in Ireland.

Glamping in Ireland is a directory for Glampsite Owners, Activity Providers and Supplier Partners, this service requires an annual fee, payable in advance, and automatically signs you up to a yearly subscription service. If you no longer wish to list your accommodation, activity or products as a Glampsite Owner, Activity Provider or Supplier Partner, you may cancel at any time by giving 7 days notice by letter or by email to [email protected]. If your listing is cancelled within the first 7 days of taking out a yearly subscription, a full refund will be applied. `if your listing is over 7 days of taking out a yearly subscription, a pro-rata refund will be given minus a 12% fee to cover our admin charges and any fees that we may incur from our payment processing agent, Stripe.

As a yearly subscription, Glamping in Ireland will send you an email 30 days before your renewal is due notifying you of our intent to take your yearly subscription payment. We politely suggest that you add [email protected] to your list of Safe Senders to avoid any such emails being directed to your spam/junk folder.

4: Can I contact You About This Cancellation Policy?

In short – yes, you may contact us at any time if have any questions relating to this Cancellation Policy, our Cookie Policy, Terms and Conditions, or our Privacy Policy.

To contact Glamping in Ireland, please Get in Touch, or send an email to [email protected], or write to us at:

Glamping in Ireland Ltd
100 Longhill Road
Dromore
OMAGH
County Tyrone
BT78 3JY
United Kingdom

Your statutory rights are not affected.